What is Work-Based Learning?
Work-based Learning (WBL) takes place in a real (or simulated) working environment through participation in the work process. It is also referred to as on-the-job training (OJT), employment-based learning, enterprise-based learning, or workplace learning.
Dual Training combines classroom-based and workplace-based learnings.
DDT programs always combine theoretical and practical training, both pre and post hiring of graduates.
Workplace-based learning can take various modalities, such as:
- Internships for university graduates
- Apprenticeships (learnerships) for TVET students
- Job shadowing for younger secondary school students
- Workplace familiarization through company or job environment simulations for job seekers
- In-company training for existing employees, etc.
High quality WBL offers the participants the following:
- A clear job description or articulation of duties and responsibilities
- Ample opportunity to practice and apply knowledge and related skills
- Effective supervision, consistent training (job coaching) and structured mentoring
- Progressively complex, meaningful work assignments
- Training stipend to cover transportation and meals, or training wages and/or course credits (when applicable)
- Professional, technical or trade certification, evaluation report and/or recommendation letter
- Professional work environment with role models displaying the best behaviors
- Opportunity to build collegial relationships, network and valuable contacts
- Open lines of communication with supervisor, peers, mentors, job coaches, and trainers.
- Access to support services (counseling) when necessary
- Time for reflection
Benefits of Work-Based Learning

For the young student/trainee/job seeker:
- Develops job-specific technical skills, and firm-specific procedural knowledge through learning by observing and doing.
- Develops soft skills and workplace adequate behaviors through formal and informal interactions with colleagues, management and customers.
- Develops self-confidence, self-efficacy, motivation, career awareness and understanding of workplace culture and employers’ expectations.
- Improves probability of employment, higher wages, and entrepreneurship.

For educators/trainers:
- Provides opportunities to interact with private sector professionals in a specific field, and gain knowledge about new products/services, processes, and technology.
- Improves employability and labor market outcomes for graduates.
- Enhanced reputation for the organization.

For private sector employers:
- Improves productivity for newly hired employees, because recruits with work-based learning experience require less training, do higher quality work, and have more and broader skills than recruits without work-based learning experience.
- Improves recruitment process since work-based learning allows employers to gain insight on candidates’ competencies and personality traits before offering them a position with the firm.
- Improves retention of entry-level workers since employees who trained with the company before joining it are more likely to stay with that employer.
- Provides opportunities to address skills gaps by training potential new
workers on skills not learned in school. - Enhances company’s reputation in the community and among existing
and potential customers.

For communities:
- Reduces youth unemployment.
- Addresses skills gaps.
- Creates collaboration across sectors.
- Leads to better functioning local labor market.
- Improves competitiveness of the city/region/country.
According to a UK study on modern apprenticeships, the benefit of the program is 16-17 times the amount of the state funding spent per individual apprentice.
In Morocco, apprenticeship training costs range from 1/5 to 1/14 of the cost of a full-time school-based program.
In Germany, the return on investment in one year of an apprenticeship is estimated at 8.2%, close to estimated return of a year of general education.
BEST PRACTICES

For educators/trainers who prepare and match students with work-based learning:
- Thoroughly evaluate potential WBL employers and engage only those who will commit to the quality standards of the program.
- Educators and employers should reach a comprehensive agreement on WBL goals and how they will be achieved, laid out in a contract-like document. The agreement should spell out quality standards, the content and duration of training, the assessment of expected training outcomes, and the trainers qualifications. It is optimal when WBL prepares the student and leads to an industry recognized certification.
- WBL candidates should be carefully matched to available WBL slots in terms of their readiness to do assigned duties, and their cultural fit to firm.
- Students benefit greatly from an orientation session to prepare them socially, practically and psychologically for their role in the workplace.
- Escorting the student to his/her first day on the job (when possible), and periodical check visits during WBL create stronger bond with employer, and provide the educator with opportunities to identify and address any issues and concerns.
- WBL program should be complemented with support services to disadvantaged students, such as counseling, referral network of childcare services, and transportation vouchers.

For employers who provide WBL opportunities to students:
- Establish a learning plan that lays out what each student should learn, and selecting well qualified trainers (job coaches).
- Developing job-related skills through observing and doing job duties should be complemented with developing soft skills through mentoring sessions with committed and competent mentors.
- It is important to choose well the learning activities – if people are over-challenged or under-challenged, the learning is not effective.
- Providing constructive feedback to students (from co-workers, mentors, trainers and line-managers), answering their questions and concerns, and encouraging and recognizing their progress stimulates learning.
- Fostering a collaborative work environment with mutual respect and positive attitude between all involved creates optimal conditions for learning.
- Documenting and evaluating of WBL activities and students’ results is important for continuously improving the WBL program.
- Where equipment is expensive or dangerous, simulated work environment may be more cost-effective for WBL.
TYPOLOGY OF EARLY CAREER LEARNING*
Learning by doing work processes
Working alongside an experienced worker
Working in a team of workers
Consultation with a job coach
Working with clients
Trying things out independently (with feedback)
Problem solving
Learning by participating in work processes
Locating information and relevant people
Asking questions, listening and observing
Learning from mistakes, reflecting
Giving and receiving feedback
Attending practical training sessions
Role playing with peers
Learning by observing work processes
Being supervised, coached and mentored
Job shadowing an experienced worker
Visiting a work site
Conferences, networking events
Short courses, videos, simulations
Keeping a work diary
Examples of Work-based Learning
Jovenes en Accion program in Columbia provided subsidized training to 80,000 disadvantaged young people over four years. The training consisted of three months of classroom training and three months of on-the-job training. The impact evaluation of this program shows large program effects, especially for women and youth.
The Mubarak-Kohl Initiative-Dual System in Egypt, was based on a partnership between schools and employers aimed at improving students’ employability skills. Learners spent two days a week in a secondary technical school, acquiring theoretical knowledge, and four days a week in a workplace developing practical skills and workplace behaviors. According to a survey conducted in 2002, 86% of the host companies offered employment contracts to graduates. Overall, the program reported that 70% of graduates either got a job or continued to higher education.
The Professional Traineeship Programme for Young Adults in Portugal, is a 12-month on-the-job training in a company for unemployed young adults under 30 years of age who have completed at least six years of formal vocational education. The program helps young people to get their first experience in the labor market, and, at the same time, assists companies, particularly small and medium size enterprises (SMEs) to access a new pool of qualified job candidates. Over a period of 12 years, more than 170,000 youth participated in the program, and 72.5% of them got jobs (76% of those took up jobs in the firm that provided OJT).
Invincible Outsourcing at Maharishi Institute in South Africa is an example of embedding a real workplace (call center) within a post-secondary education institution. Invincible Outsourcing provides inbound and outbound call center services to client companies. Students of the Maharishi Institute receive training as call center agents and practical experience at Invincible Outsourcing.